We are Grateful for Partnering and Trusting us- Kwamina Asomaning
Chief Executive of Stanbic Bank, Kwamina Asomaning, joined customers of the bank at the Makola Market in Accra as part of activities to commemorate customer service week.
Mr. Asomaning, accompanied by a team from the Tudu branch of the bank, spent time with the traders and store owners to thank them for their loyalty to the bank and discussed ways of improving the two-way relationship.
Speaking during the interaction, Kwamina Asomaning said, “As we celebrate customer service week it is important for us to appreciate our clients who have stuck with us through thick and thin. You are a very important part of what we do at Stanbic Bank, and I am here with my team to personally say a big thank you to our loyal customers here at the market.”
“We are grateful for partnering with us and trusting that we would grow your money. Today we are not here to sell any product to you. Rather, we are here to thank you for your commitment. If there is any way we can help you grow your business, we are here to listen and lend a helping hand. Thank you for allowing us to help make your dreams possible,” he added.
Kwamina Asomaning added that, “We are in difficult financial times but you our customers have been very patient with us and supported us even as we work with you through this time. We are truly grateful and pledge to continue working hard to put smiles on your faces.”
A trader at the market, Mr. Kweku Amoah, CEO of KanKanduro Enterprise thanked Stanbic bank for their customer service and helping his business grow. He said, “I joined Stanbic bank last two years and it is through their support that my business has grown. I was with a different bank before Stanbic but they were not of much help but when I joined Stanbic my business is doing much better. I always recommend them to my colleagues because I know they can help them to. When you go to some places the people talk to you anyhow but at Stanbic they check up on us regularly and they always ready to help us out when we need it. I am happy that their boss has come here today and I am happy to be part of the Stanbic team.”
Kwamina Asomaning and the team rewarded the customers for their loyalty with exciting gifts including souvenirs from the bank. The team also took a tour of the Stanbic Tudu branch building. Mr. Asomaning congratulated the staff of the bank for their excellent customer service and encouraged them to continue their hard work and continue to push the brand promise of making dreams possible. This year, Stanbic Bank celebrates customer service week under the theme “Service the Stanbic Way”. The bank has outlined a number of activities for the entire month of October, targeted at celebrating their loyal customers for their support and also members of staff for their excellent customer service.